Granite VNA complies with applicable Federal civil rights laws and does not discriminate in services and access to treatment, appropriate care or employment in its programs or activities on the basis of race, color, sex (pregnancy, sexual orientation, or gender identity), national origin, conscience, religion, disability, age, genetic information, marital status, source of payment, or the absence of advance directives.

Granite VNA:

•  Provides free aids and services to people with disabilities to communicate effectively with us, such as:

Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

Qualified sign language interpreters

Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:

Qualified interpreters

Information written in other languages

If you need these services, contact Intake Services at (603) 224-4093.

If you believe that Granite VNA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Angela Arria

30 Pillsbury Street, Concord

(603) 224-4093

Fax (603) 227-7522

angela.arria@granitevna.org

You can file a grievance in person or by mail, fax, or e-mail. If you need help filing a grievance, Angela Arria, Vice  President of Home Care, is available to help you.